SHIPPING POLICY

AVA Pilates – Worldwide Shipping

Worldwide Delivery | 3–8 Business Days

We process all orders within 24–48 hours (business days).

Once your order has been dispatched, the estimated delivery time is 3–8 business days worldwide, depending on your country or region.

Please note that delivery times may be slightly affected by:

• Public holidays

• Customs processing

• Carrier delays beyond our control

We always work to dispatch your order as quickly as possible.

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Order Processing

All orders are fulfilled in the order they are received.

Once your order has shipped, you will receive a confirmation email with tracking details.

Please allow 2–4 business days for tracking information to update after dispatch.

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International Shipping Notice

AVA Pilates operates internationally and works with trusted logistics partners to ensure fast and reliable delivery.

While we strive to meet all estimated delivery times, shipping timelines are guidelines only and specific delivery dates cannot be guaranteed due to external factors beyond our control.

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Multiple Items in One Order

If your order contains multiple items, they may occasionally ship separately depending on stock availability.

If you receive part of your order first, do not worry — the remaining items will arrive shortly after.

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Incorrect Shipping Address

It is the customer’s responsibility to ensure that the shipping address provided at checkout is accurate.

If you believe you entered an incorrect address, please contact us immediately at:

📩 contact@pilatesava.com

We will do our best to update it before dispatch, but once an order has shipped, we cannot modify the address.

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Customs & Duties

For international orders, customs duties or import taxes may apply depending on your country.

These charges are the responsibility of the customer.

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Returns

For information regarding returns, please refer to our Refund Policy.